Please read the following information before booking an appointment.

Please contact us first if your dog;

  • Has any medical conditions
  • Behavioral issues
  • If the coat is in a particularly bad way

So we can accommodate your dogs needs.

Nail clipping is included in the full groom and puppy intro, please only select as extra if wanting an extra dog nail clip.

Additional charges may apply if your dog is;

  • Knotty or matted
  • Larger for the breed standard
  • Has a thicker coat than breed standard and more time is require
  • If your dog requires flea shampoo
  • If your dog is extremely difficult to groom or bites

Mixed breeds will be judged on what size and breed is more prominent.

Cancellation And Payment Policy

 Cancellation Policy is 48 hours notice. 24 hours will be charged a 50% cancellation fee (deposit kept) and on the day or a no show will be charged full price. This is very short notice and are at full loss of income with overheads still to pay when this appointment could of been filled with notice. Repeated cancellations will require full payment for future bookings. Please read Terms and Conditions for full summary.

Cash or card are accepted as payment. Any failed payments will be addressed and Legal action will be taken if necessary.